Residents complain of 911 call mix-ups

Residents complain of 911 call mix-ups

Posted: Updated:
ATLANTA -

Some 911 calls in the Atlanta area are ending up in the wrong call center.

Residents in the Atlanta portion of DeKalb County recounted numerous stories of their emergency calls being placed in the wrong hands.

"DeKalb arrived and said, ‘This is not on us,' and they left; Atlanta [police] arrived and said, ‘This is not us,' and they left. You've got carjacking victim standing there who was scared to death because somebody just put a gun in their face.  That's a problem," said Valencia Hudson.

At the meeting, 911 supervisors vowed to come up with a technical fix. In the meantime, Angela Barrett, the new Atlanta Police Department 911 Director said  that common sense should prevail when dispatchers pick up the first call.

"They should stay on the line to ensure and confirm the address so that it is not a disconnect and then that jurisdiction has to turn around and transfer the call back," said

The task force agreed to return in three weeks with cell phone providers to try to come up with a technical solution.

  • More Local NewsMore>>

  • Tyrone Police search for missing 14-year-old girl

    Tyrone Police search for missing 14-year-old girl

    Thursday, April 24 2014 9:43 AM EDT2014-04-24 13:43:34 GMT
    Breaking news from FOX 5Breaking news from FOX 5
    Police in one South Metro city are searching for a missing 14-year-old girl.
    Police in one South Metro city are searching for a missing 14-year-old girl.
  • Authorities investigate threat at Paulding Co. High

    Authorities investigate threat at Paulding Co. High

    Thursday, April 24 2014 8:32 AM EDT2014-04-24 12:32:55 GMT
    Paulding County authorities are investigating a threat that came into Paulding County High School on Thursday morning.
    Paulding County authorities are investigating a threat that came into Paulding County High School on Thursday morning.
  • DOJ announces clemency overhaul

    DOJ announces clemency overhaul

    Thursday, April 24 2014 7:26 AM EDT2014-04-24 11:26:14 GMT
    The Justice Department moved Wednesday to significantly expand the number of people eligible for clemency.
    The Justice Department moved Wednesday to significantly expand the number of people eligible for clemency.
Powered by WorldNow

WDCA My20 & my20dc.com
5151 Wisconsin Ave NW
Washington, DC 20016

Phone: (202) 244-5151
Email Us

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices